Onboarding

Welcome. Let us get your site started.

The onboarding form for new FirmWebStudio clients. Fill in what you have, submit, and send anything missing later by email or from your client portal.

How the build runs

01

You pay the first monthly invoice

That starts the plan. The build fee is not charged yet.

02

You fill in this form

It takes about 15 minutes. Anything you do not have yet can follow later.

03

One onboarding call

We walk through your answers, fill the gaps, and agree the launch date.

04

We build and launch

Live in 7 days on Practice. The build fee is invoiced only once you have approved the site.

What to have ready

None of this is required to submit the form, but having it to hand makes the onboarding call shorter.

Fill in what you can now and press submit. Anything you do not have to hand yet can follow later by email or as a ticket in your client portal, and it will not hold up the build.

About the business

Leave blank if you do not publish one.

We build a page for each one, so list them all.

Services and audience

One per line. Each gets its own page.

Brand and content

Vector or a large PNG if you have one. Say so if you need us to set the wordmark.

We migrate what is worth keeping and redirect the old URLs.

Domain and where enquiries go

Your plan includes one domain free, registered in your name. Hosting is included too.

We connect by direct API, Zapier or Make.

Anything else

Missing something? Submit anyway. Send the rest to hello@firmwebstudio.com or raise a ticket in your client portal and we will slot it in.

After launch, everything runs through your client portal

You get an account the day the site goes live. From it you request revisions, raise a support ticket for anything that needs attention, send us files, and talk to the team directly. You get 5 revisions a month included, of any size, each completed within 2 to 5 working days. You never need to log in to the website itself.

Onboarding questions

What happens right after we sign up?

The onboarding form is filled in and submitted. It asks for the firm's practice areas, partners, offices, brand and where inquiries should land, and takes about 15 minutes. If something is missing, submit anyway: the rest can follow by email or as a ticket in the client portal, and it will not hold up the build. One onboarding call then fills any gaps and confirms the launch date.

What is the client portal?

It is the firm's account with us, created the day the site goes live. Revisions, support tickets, files the firm still owes us, and messages to our team all go through it, so nothing runs through a scattered email thread. Nobody at the firm logs in to the website itself; we handle that side entirely.

Who at the firm should fill in the onboarding form?

Whoever knows the firm's practice areas, partner list and current inquiry process best, often an office manager or a managing partner. One person can complete it alone; the follow-up onboarding call is where any partner-specific detail can be added by whoever is available.